SANDRA SAMPSON | Temporary employment service providers could be the answer to healthcare staff shortages

With the implementation of NHI staff shortages likely to rise

Stock photo.
Stock photo. (123RF)

With its two-tiered, highly unequal healthcare system, only 14.86% of SA’s population can afford private healthcare, and rising costs are making it difficult for many to keep paying their monthly medical aid premiums.

There are plans to implement National Health Insurance (NHI) to fund healthcare in the public and private sectors, although this process, which began in August 2011, has been slow, and the NHI Bill is still under consideration in the National Assembly. Despite concernsabout the state’s ability to implement the NHI effectively, delivering quality medical care to the population must continue to be a priority for every healthcare provider. This is where a specialist Temporary Employment Services (TES) provider can assist delivering a flexible, competent, quality workforce on demand for institutions in both the public and private sectors.

The public healthcare sector is primarily intended to serve those who are unable to access private medical aid and is currently accessible to all, regardless of immigration status or nationality. Significant funding is a massive drawcard for specialists in the private sector, which has resulted in a widening gap between public and private healthcare facilities in much of the country.

The NHI is intended to address this gap and enable greater access to specialist care and more free services for all, while improving the quality of public healthcare by establishing a national fund that will allow for the purchasing of healthcare services on behalf of users. Estimates of its funding range from R165bn to R450bn, and the government has been given the go-ahead by the Gauteng High Court to continue its recruitment drive before the bill has even passed.

In line with this move, affordable healthcare insurance is on the rise. This trend starts with partnerships between healthcare and financial services providers, and has already been seen in the likes of Dischem, Clicks and Tyme Bank’s TymeHealth, all offering medical insurance, enabling access to high-quality healthcare specialists to a market that was previously woefully under-serviced.

As the demand for quality healthcare increases, there will be a proportionate increase in the need for healthcare professionals. It is not economically or practically feasible for healthcare institutions to hire more medical professionals permanently, which means they will have to explore other resourcing options. This is becoming increasingly difficult in South Africa, as many skilled medical staff are seeking work elsewhere as a result of poor working conditions created by loadshedding, corruption and incompetent administration.

Although the department of home affairs has added new skills to our country’s critical skills list the healthcare industry is still severely understaffed. The Hospital Association of South Africa has reported that nurses in the country are reaching retirement age without the necessary inflow of younger employees. In 2020, there were more than 21,000 nurses in training, but South Africa still needs as many as 26,000 additional nurses to meet the growing demand.

TES providers in the healthcare sector have the potential to meet the demand of healthcare institutions for nurses and specialists, without these institutions having to commit to the responsibilities and costs associated with full-time employment. TES providers are on hand to supply the vetted and highly skilled workers so desperately needed. Every healthcare institution can be supplied with the resources necessary on a shift-by-shift basis.

Ultimately, regardless of when the NHI comes to fruition, healthcare institutions should begin partnering with a TES provider if they haven’t already. Along with providing medical professionals on demand, this comes with cost-saving benefits for the hospital or clinic.

The TES partner is responsible for all aspects of the employment relationship, while the healthcare institution gains access to qualified healthcare professionals as needed, at a fixed rate on flexible terms. This means that as soon as hospitals decide to invest in making their wards and spaces bigger and more efficient, they will have access to the medical resources necessary to staff them.

• Sampson is director at Allmed Healthcare Professionals


Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.

Comment icon